All orders are processed within 24–48 hours.
Delivery typically takes 7–12 business days depending on your location and local customs.
Once your order is shipped, you’ll receive a tracking number by email so you can follow your package every step of the way.

We offer a 30-day satisfaction guarantee on all Pulsoria products.
If you’re not completely satisfied, you can request a return or exchange within 30 days of receiving your order.
Simply contact our support team at support@pulsoria.me and we’ll guide you through the quick return process.

Items must be returned in their original condition and packaging.

If you need to update your shipping address, please contact us as soon as possible at support@pulsoria.me

We can update your information within 12 hours of placing your order.
Once your order has been shipped, unfortunately we’re unable to change the address.

Once your order has been shipped, you’ll receive a shipping confirmation email with your tracking number and a direct link to monitor your delivery status in real time.
If you haven’t received it after 3 days, check your spam folder or contact support@pulsoria.me

Our customer support team is available 7 days a week.
You can reach us anytime by email at support@pulsoria.me or through the Contact section of our website.
We typically respond within 24 hours.

If you realize your address is incorrect, please contact us immediately at support@pulsoria.me If the order has not yet shipped, we’ll correct it right away.
However, if your order is already in transit, we’ll do our best to assist you, but cannot guarantee redirection.

Absolutely. Every Pulsoria product is made from certified, skin-safe materials and tested for safety and durability.
All our devices comply with CE, FCC, and RoHS standards and are safe for daily use.
If you have a medical condition, we recommend consulting your physician before starting a new therapy.

Yes, we ship worldwide, including the United States, Canada, Europe, Australia, and most countries in Asia and South America.
If your country is not listed during checkout, contact our team and we’ll confirm availability.

If you ordered multiple items, they may be shipped separately depending on stock availability and warehouse location.
This ensures you receive your products as quickly as possible.
You’ll receive separate tracking numbers for each shipment if applicable.

No, all Pulsoria products are non-medical wellness tools, designed for at-home use.
They’re safe, easy to use, and require no prescription.
For chronic or severe conditions, you can use them as a complement to professional care.

We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
All transactions are processed securely using SSL encryption — your information is fully protected.

Yes. We use bank-grade SSL encryption and trusted global payment gateways to ensure your data stays private.
Pulsoria does not store or share your payment details under any circumstances.

Yes, all Pulsoria products are covered by a 1-year limited warranty against manufacturing defects.
If you experience any issue, contact support@pulsoria.me

We’re very sorry if that happens!
Please email support@pulsoria.me with your order number and a clear photo/video of the issue.
Our team will arrange a free replacement or full refund within 48 hours.

Yes, orders can be canceled within 12 hours of purchase.
After that, they are processed and shipped automatically.
To cancel, simply email support@pulsoria.me with your order number as soon as possible.

We’re always open to partnerships with health professionals, influencers, and wellness brands.
If you’d like to collaborate, reach out to partnerships@pulsoria.me with your proposal, our team will get back to you quickly.